This article explains how to enable multiple respondents to take a survey from the same computer, addressing potential issues and providing solutions.

Information

When conducting surveys, it's sometimes necessary to allow multiple respondents to use the same computer. This guide outlines the steps to ensure this process works smoothly and troubleshoot common issues.

• Enabling Multiple Respondents
• Troubleshooting
• Optional Settings

Enabling Multiple Respondents

To allow multiple respondents to take a survey from the same computer, follow these steps:

Step 1: Disable Cookies and Adjust Session Length

Ensure that cookies are disabled and set the session length appropriately. This prevents the next respondent from falling within the same session as the previous one.

Troubleshooting

If you encounter issues with the survey, such as respondents being booted out or entries being pre-filled, try the following:

Step 1: Use SSL Encryption

Access the survey using SSL encryption. Replace "http://" with "https://" in the survey link. This can help resolve issues related to proxy servers.

Optional Settings

To further customize your survey link:

Step 1: Remove Session ID from URL

In the "Login options" tab, uncheck the "Session ID in URL" box. This will create a shorter survey link without additional details.

FAQ

Why is it important to disable cookies for multiple respondents?

Disabling cookies prevents the survey from storing information from previous respondents, ensuring that each new participant starts with a fresh session.

How does using SSL encryption help with survey issues?

SSL encryption (https://) can resolve problems related to proxy servers, which may interfere with the survey's functionality when using standard http://.

What is the benefit of removing the Session ID from the URL?

Removing the Session ID results in a shorter, cleaner survey link that doesn't contain additional details, which can be beneficial for sharing and aesthetics.