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How-to: Cookies

Overview

This article provides comprehensive information about cookies used in EFS (Enterprise Feedback Suite). It covers the types of cookies used in different areas of the system, including Projects, People, and Portals, along with their purposes and durations.

Information

EFS uses various cookies to enhance user experience, maintain session information, and ensure proper functionality. This guide explains the different cookies used across the platform and their specific purposes.

Projects

The following cookies are used in the Projects section of EFS:

Name

Purpose

Duration

__Secure-#md5-hash#-cookiePolicy

(until the 21.2 release: surveyCookiePolicy)

Stores the confirmation of the cookie banner

  • 90 days by default

  • Configurable

__Host_csite

(until the 21.2 release: csite)

Stores the language of the last visited panel web page. If surveys are available in multiple languages, the survey will be delivered in the language of the last visited panel website.

  • 1 hour by default

  • Configurable

__Secure-efs-#md5-hash#-session

(until the 21.2 release: efs-#md5-hash#-session)

Stores the progress of a survey. If a survey is closed before it is completed, the survey may continue seamlessly from the point of previous completion for a period of two (2) hours.

  • 2 hours by default

  • Configurable

__Secure-debugclose

(until the 21.2 release: debugclose)

Stores the display variant of the debug toolbar. This debug toolbar is used for testing questionnaires. This allows you to navigate between questions in the survey questionnaire.

 

This cookie is only set if the debug toolbar is activated. If the debug toolbar is activated, a note will be displayed before the start of the survey, since this toolbar is only intended for testing surveys. Against this background, the information about this cookie can generally be deleted.

  • Session Cookie

themeSettings

This cookie is only set for the dedicated survey type for downloading reports and ensures the correct display of the download platform

  • Session-Cookie

 

People

The following cookies are used in the People section of EFS:

Name

Purpose

Duration

__Secure-panel-session

(until 21.2: panel-session)

Stores the login so that no new login is required during the lifetime of the cookie.

  • 1 hour by default

  • Configurable

__Host_csite

(until the 21.2 release: csite)

Stores the language of the last visited panel web page. If surveys are available in multiple languages, the survey will be delivered in the language of the last visited panel website.

  • 1 hour by default

  • Configurable

__Secure-efs-#md5-hash#-session

(until the 21.2 release: efs-#md5-hash#-session)

Stores the progress of a survey. If a survey is closed before it is completed, the survey may continue seamlessly from the point of previous completion for a period of two (2) hours.

  • 2 hours by default

  • Configurable

__Host-Device_is_mobile

(until the 21.2 release: Device_is_mobile)

Stores if the page is displayed on a mobile device in order to display the mobile version of the page.

  • Session-Cookie

 

Portals

The following cookies are used in the Portals section of EFS:

Name

Purpose

Duration

__Secure-panel-session

(until the 21.2 release: panel-session)

Stores the login so that no new login is required during the lifetime of the cookie.

  • 2 hours by default

  • Configurable

__Secure-efs-#md5-hash#-session

(until the 21.2 release: efs-#md5-hash#-session)

Stores the progress of a survey. If a survey is closed before it is completed, the survey may continue seamlessly from the point of previous completion for a period of two (2) hours.

  • 2 hours by default

  • Configurable

__Host-Device_is_mobile

(until the 21.2 release: Device_is_mobile)

Stores if the page is displayed on a mobile device in order to display the mobile version of the page.

  • Session-Cookie

#md5-hash-link-to-survey#

This cookie is only set to prevent multiple participations in a guide survey. This is because a guide survey, which is a personalized survey, also allows anonymous participation. This cookie is rarely used.

  • 2 days by default

  • Configurable

 

 

FAQ

Are these cookies necessary?

Yes, all cookies used in EFS are considered absolutely necessary for the proper, user-friendly, and safe use of the system. They are essential for maintaining functionality and user experience.

Do users need to consent to these cookies?

Due to the essential nature of these cookies, it is not considered necessary to obtain explicit consent from survey participants for their use.

Can users opt-out of these cookies?

Given that these cookies are necessary for the proper functioning of EFS, there are no technical precautions in place to deactivate cookies in individual cases (opt-out).

 

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  1. Priyanka Bhotika

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