Overview
This article provides information about feature deprecation at Tivian, explaining why features are deprecated, the deprecation process, and an overview of deprecated or soon-to-be deprecated features in the EFS platform.
Information
Tivian continuously improves its EFS platform, which sometimes involves removing or replacing existing features. This article explains the feature deprecation process and its impact on customers.
- Feature Deprecation Overview
- Key Product Lifecycle Events
- Deprecated Products Overview
- Why Does Tivian Deprecate Features?
Feature Deprecation Overview
Tivian aims to support customers by continually improving the EFS platform. This sometimes requires changes, replacements, or removal of existing features or modules. Feature deprecation allows Tivian to free up resources for building new and improved features and offering better support to customers.
Key Product Lifecycle Events
The feature deprecation process involves three key events:
- End of Sale: The last date on which a feature or module is available for quoting/selling to customers.
- End of Service: The date after which customer or technical support (bug fixes) will no longer be provided.
- End of Life: The point at which the feature is no longer available within the platform.
Deprecated Products Overview
The following table provides an overview of features that have been or will be deprecated:
| Feature | Date Announced | End of Sale | End of Service | End of Life | Comment |
|
Adobe Flash detection in surveys |
December, 7th, 2023 |
- |
- |
24.1 |
The flash plugin detection and variable will be removed from EFS, it is no longer relevant. |
|
Support for Readsoft interface in paper questionnaires |
December, 7th, 2023 |
- |
- |
Jan 1st, 2024 |
The deprecated and no longer supported Readsoft interface will be removed. The generated files are no longer supported by Readsoft. The layout of the paper questionnaires will be modified. |
|
Legacy EFS 2FA (SMS) |
March 22nd, 2022 |
22.2 |
TBA |
TBA |
Replaced with app based 2FA in EFS 22.1. Please contact support to enable feature. |
|
Legacy Mobile Admin GUI |
March 22nd, 2022 |
22.2 |
23.1 |
23.1 |
|
|
Reporting+ PowerPoint 97-2003 PPT export format |
March 22nd, 2022 |
22.1 |
22.1 |
22.2 |
Please use the existing PPTX exports. |
|
Survey Classic Layout (existing projects) |
July 17th, 2023 |
10.x |
10.x |
24.2 |
The Classic Layout in Surveys has long been removed as an option for new projects and is no longer supported. With EFS 24.2, support for existing projects with layouts based on the classic layout will be removed. |
|
Survey Responsive Layout 1 and 2 |
March 22nd, 2022 |
22.2 |
23.1 |
23.1 |
And customizations based on these versions. Please use Responsive Layout 3 or newer. |
|
Panel Website Standard Layout |
March 22nd, 2022 |
22.1 |
22.2 |
22.2 |
Standard layout is the blue-header “EFSpanel” website which has not been used for customer projects recently. |
|
Portal discussions |
June 15th, 2021 |
21.2 |
22.1 |
22.1 |
Completed |
|
Orbit |
June 15th, 2021 |
21.2 |
21.2 |
21.2 |
Completed |
|
Internet Explorer 11 |
June 15th, 2021 |
21.1 |
21.1 |
21.1 |
Completed |
Why Does Tivian Deprecate Features?
Feature deprecation is necessary for several reasons:
- Product & Engineering: Streamlining the platform enables faster development and improvement.
- Customer Support, Training & Implementation: Focusing on current features improve efficiency and service quality.
- Customer Impact: While change can be challenging, new features aim to deliver significant improvements to user experiences.
FAQ
What is feature deprecation?
Feature deprecation is the process of phasing out or removing outdated features from the EFS platform to make way for new and improved functionality.
How will feature deprecation affect my use of the EFS platform?
Feature deprecation may require you to transition to new features or alternative solutions. Tivian aims to provide ample notice and support to ensure a smooth transition for customers.
What should I do if a feature I use is being deprecated?
If a feature you use is being deprecated, review the provided alternative solutions and contact Tivian support for assistance in transitioning to new features or workflows.
Priyanka Bhotika
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