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Articles

  • Good Mail – Bad Mail: How to Avoid Invitations Ending up in the Spam Folder

    Overview This article provides guidance on how to prevent survey invitations and other emails from being classified as spam. It covers various techniques and best practices to improve email deliverabi...

  • How-to: Automating Processes in the People Module

    Overview  This article provides a comprehensive guide on automating processes in the People module of EFS. It covers the basics of automation and presents three practical scenarios for implementing au...

  • How-to: Keeping Track of my Panel

    Overview This article provides a comprehensive guide on how to keep track of your panel using the Statistics menu in the People module. It covers two main topics: Panel Statistics and Quotas, offering...

  • Tivian Security Reminder FAQ

    Overview This article provides a comprehensive guide on Tivian security measures, focusing on password management, multifactor authentication (MFA), and updated Captcha features for panel websites. It...

  • How to Export/Import Projects

    Overview This article provides a comprehensive guide on exporting and importing projects in EFS, covering both anonymous and personalized projects. It includes step-by-step instructions, important con...

  • How to make Custom Question Types (CQT) for Responsive Layout 3.1 available

    Overview When migrating from Responsive Layout 3 (RL3) to Responsive Layout 3.1 (RL3.1) or after selecting a new RL3.1 template, Custom Question Types (CQTs) from RL3 become unavailable. This article ...

  • How-to: Guides

    Overview This article provides a comprehensive guide on how to create and manage Guides in the Tivian platform. It covers the setup, configuration, and execution of different types of guides, includin...

  • How-to: Tasks with Task List (Portals)

    Overview This article provides a comprehensive guide on how to use the Task List module in Portals. It covers the configuration, setup, and usage of Task List for managing tasks within an organization...

  • Tutorials

    Overview This article provides a comprehensive set of video tutorials to help users get started with EFS (Enterprise Feedback Suite). It covers various aspects of the platform, from understanding the ...

  • How-to: LUA scripting in EFS

    Overview This article provides a comprehensive guide on LUA scripting in EFS (Enterprise Feedback Suite). It covers the basics of LUA scripting, EFS-specific functions, and practical examples for impl...