Overview This article explains the meaning of the error message An internal application error has occurred and provides information on potential causes and solutions. Information When encountering t...
Overview This article explains the meaning of specific codes (0, -66, -77, and -99) that may appear in your data set. Understanding these codes is crucial for correctly interpreting survey responses a...
Overview This article explains what cookies are, how they work, and their importance in web browsing. It also provides information on how to manage cookies in your browser. Information This guide fo...
Overview This article explains the difference between a Do-Answer-Check (DAC) on question level and item level in survey design. Information If the DAC (Do-Answer-Check -> mandatory question) is set...
Overview This article explains how to enable multiple respondents to take a survey from the same computer, addressing potential issues and providing solutions. Information When conducting surveys, it'...
Overview This article addresses the question of whether changes can be made to a survey after setting the project status to active. It provides important information about the implications of making c...
Overview This article explains why the progress bar in questionnaires with filters may not show the correct value and provides information on how to manually set progress bar values. Information For...
Overview This article explains the validity period of recovery tokens and what happens when they expire. Information Recovery tokens are used to help participants regain access to their accounts. Un...
Overview This article explains how to move items within the Questionnaire Editor, providing a step-by-step guide for users to easily rearrange elements such as pages, questions, filters, or loops. I...
Overview This article addresses the security aspects of using EFS (Enterprise Feedback Suite) and explains how Tivian ensures secure access to various areas of the platform. Information All areas (e...